In accordance with the current regulations on the protection of personal data, we inform you that your personal data will be processed by AJUNTAMENT SANTA COLOMA DE FARNERS, with address at PLAÇA DE L’1 D’OCTUBRE, 1. 17430 – SANTA COLOMA DE FARNERS – GIRONA, and VAT Number: P1719100H.
Your personal data will be processed for the following purposes and in accordance with the legal bases indicated below:
- Purpose: Registration and creation of a User account to provide users access to the Application.
- Legal basis: The legal basis is the contractual relationship between the parties.
- Purpose: Monitoring and reporting of urban incidents by users to improve infrastructure and municipal services.
- Legal basis: The legal basis is the contractual relationship between the parties.
- Purpose: Access to useful information related to the municipality of Santa Coloma de Farners, including store hours, public incidents, on-duty pharmacies, and other services.
- Legal basis: The legal basis is the contractual relationship between the parties.
- Purpose: To keep the user informed of new versions, improvements, and updates of the Application.
- Legal basis: The legal basis is the contractual relationship between the parties.
- Purpose: Processing your location data to offer personalized services and facilitate access to relevant information about the municipality of Santa Coloma de Farners, such as store hours, public incidents, or the location of on-duty pharmacies, among others. This includes the configuration of applicable terms and conditions.
- Legal basis: If you choose to provide your location manually without enabling geolocation, the legal basis for this location data processing is that it is necessary to execute a contract with you and provide services as a user of the Application, cf. Article 6(1)(b) of the General Data Protection Regulation (GDPR).
If you choose to provide your location by enabling geolocation through the Google Maps system, we rely on your consent as the legal basis for processing these data, and consent is given through the activation of this functionality in the Application, cf. Article 6(1)(a) of the GDPR. Please note that if you use the automatic geolocation feature of Google Maps to obtain information about municipal services, Ajuntament Santa Coloma de Farners will only be aware of your location at the exact moment when the location function is used. Your device’s position will not be monitored outside of this specific context. Additionally, you may revoke your consent for the use of automatic geolocation at any time through the settings or notification configuration on your mobile device or tablet. If you do so, we will retain the last provided location (not your real-time location) to continue offering relevant services from the Application.
- Purpose: Managing and responding to user inquiries or opinions through the messaging system in the Application.
- Legal basis: The legal basis is the legitimate interest of AJUNTAMENT SANTA COLOMA DE FARNERS in responding to user inquiries or requests.
The benefit this provides to AJUNTAMENT SANTA COLOMA DE FARNERS is to understand the needs of interested parties and thus improve the quality of services provided. The benefit for interested parties is to receive clear and concise information about their inquiries or requests. Please note that a legitimate interest assessment has been carried out, weighing the benefits for the data controller and third parties. It has been concluded that our legitimate interest in processing the data outweighs the users’ interests, rights, and freedoms. You may request more information about this legitimate interest assessment by contacting our Data Protection Officer (DPO) at the address indicated in the final section of this document. We also remind you that you have the right to object to processing based on legitimate interest.
- Purpose: Sending information about services offered by Ajuntament Santa Coloma de Farners, related to municipal activities, events, services of interest, and any other relevant information for citizens of the municipality.
- Legal basis: The legal basis is your consent, provided through an additional checkbox in the registration form or through a specific form once you access the Application. Please note that these communications may be sent via push notifications, pop-up messages, or email, as long as you have given your consent. Additionally, we inform you that you can revoke your consent at any time through the corresponding section of the Application, via the channel indicated in this privacy policy, as well as in every communication you receive.
- Purpose: Facilitating a means for users to contact Ajuntament Santa Coloma de Farners and responding to their information requests, as well as sending them communications about services, municipal activities, and events, including electronic means (email, push notifications).
- Legal basis: The user’s consent when requesting information through the contact form in the Application.
- Data retention: Once your request has been responded to, and in case you have accepted to receive communications, your data will be retained until you request its deletion or revoke your consent.
The data requested at the time of registration and creation of a User account, marked with an asterisk, are essential for processing.
The Application offers the possibility to receive information via push notifications (a type of communication where data is transmitted even when the Application is in the background). Likewise, the Application allows users to receive information via pop-up messages. Users can deactivate these services at any time through the notification settings on their mobile devices or tablets.
Your data is confidential and will not be transferred to third parties, except in cases of legal obligation or when necessary for local service providers of Ajuntament Santa Coloma de Farners to access them for tasks related to the management of the Application. These providers will not use your data for their own purposes.
All the data you provide will be processed while your account remains active, meaning until you request its deletion. If the account is inactive for a period of 2 years, Ajuntament Santa Coloma de Farners may proceed with deactivating the account and deleting the associated data unless the user indicates otherwise.
Any individual may withdraw their consent for the processing of their data at any time, when such consent has been granted. The withdrawal of consent will not affect the legality of the processing based on the prior consent nor condition the relationship that has been generated before the withdrawal.
You can also exercise the following rights:
- Request access to your personal data or the rectification of inaccurate data.
- Request the deletion of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
- Request the limitation of its processing in certain circumstances.
- Request opposition to the processing of your data for reasons relatedto your particular situation.
- Request data portability in cases provided by law.
- Exercise other rights recognized by applicable regulations.
Once the period specified in this section has ended, Ajuntament Santa Coloma de Farners will retain your data properly anonymized for statistical or market research purposes, whenever possible, or duly blocked to comply with any legal obligation.
Where and how to exercise your rights:
By sending a written request to the responsible party at their postal or email address (indicated in the first section), specifying the reference «Personal Data» and detailing the right you wish to exercise and which personal data it concerns.
In the event of discrepancies with the company regarding the processing of your data, you can submit a complaint to the Data Protection Authority (www.agpd.es).
Additionally, some of the communications you receive from Ajuntament Santa Coloma de Farners may contain links to third-party websites or platforms. If you choose to use geolocation to access services within the Application, we inform you that Google Maps technology will be used, in accordance with Google’s privacy policy: https://policies.google.com/privacy?hl=en.
In this sense, Ajuntament Santa Coloma de Farners informs you that when accessing these channels or third-party platforms, your data, except for the location data necessary for the service, will be handled exclusively by these third parties, in accordance with their privacy policies. We recommend that you read carefully the terms of use and privacy policies of these third parties and adjust your data processing preferences as appropriate. If you do not agree with these policies, we suggest you do not provide your data on these platforms.
Ajuntament Santa Coloma de Farners has no control over the use of your data on third-party platforms and, therefore, declines any responsibility in this regard.
You can also exercise your rights of access, rectification, deletion, opposition, limitation, or portability by emailing ajuntament@scf.cat, with the reference «Personal Data.»
If you have any questions or complaints about how we handle your personal data, or any other related matter, you can contact our Data Protection Officer by email at ajuntament@scf.cat, with the reference «Data Protection Officer.» If you do not receive a response within a reasonable time, you may submit a complaint to the competent Data Protection Authority.